The reusable bamboo-fiber Hubalou Cleansing Cloths are soft and gentle, yet highly effective in removing makeup and dirt. Pair with Goodness, Gracious by Hubalou all-natural makeup remover as part of a nourishing cleansing routine.
Care instructions: Machine wash cold water with like colors. Tumble dry low.
3 Cloths // Slate Cloths with Sugar edge stitching
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
All orders will ship within 3-5 business days from the date of payment. All packages will be sent via method chosen by the customer at time or purchase.
If the shipping address is different from the address provided during checkout, please contact us immediately in order to prevent shipping to the incorrect address.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Refunds are contingent upon inspection of item(s) once we receive it. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you must contact us within 7 days if you intend to return any item back to our store. Items returned to us after 7 days and without contacting us will not be refunded.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.